CANCELLATION AND REFUND POLICY

Events of the Marist Association of St Marcellin Champagnat Ltd (“MASMC”) (ABN 32 653 757 870) include all events offered by MASMC such as professional development courses, webinars, workshops, local and regional events, and assemblies. Registration and payment for these events are made via the online registration process through the MASMC SupporterHub website.

Payment options are by credit card or bank transfer at the time of registering. Credit cards accepted are Visa, MasterCard and American Express. An auto-generated Confirmation of Registration email will usually be forwarded to the registrant within 1 hour of the online registration completion confirming details of the event.

If payment is processed by credit card, a receipt of payment will be emailed to the registrant and will show up as Marist Association of St Marcellin Champagnat Ltd on your credit card statement.

A tax invoice can also be obtained at any time by request to marist.association@marists.org.au

 

Cancellation & Refund

If you are cancelling your registration to attend an event and are applying for a refund, you need to contact the MASMC office by email: marist.association@marists.org.au .

If notification is received:

  • More than 5 working days from event date

  • A full or part refund will be provided subject to confirmation of event requirements. Registrants must take into consideration prior to requesting a refund that venue, food and beverage etc. may have been finalised and confirmed prior to the event and therefore would have incurred considerable and nonrefundable costs to MASMC.

  • Less than 5 working days from event date

  • Event registration fees may not be refunded 5 working days from event date, particularly if event costs are incurred to a third-party provider. MASMC cannot accept responsibility for changes to work commitments or personal circumstances within this 5 working day period.

  • MASMC will accept a transfer of the registration to another individual or member of the paying organisation at no extra cost.

Non Attendance (no show)

If a registered attendee fails to attend an event for which they had registered, the event registration fees will not be refunded or allocated to another MASMC event.

 

General

MASMC reserves the right to cancel, postpone or reschedule events due to low enrolments or unforeseen circumstances. A full refund will be given to all registrants if an event has been cancelled by MASMC. Where a refund is due to a participant, a full refund will be made within 14 days via the same method payment was made unless requested otherwise.